When you shop with The Pommier, you are purchasing directly from the independent designer who creates your product but with additional support from our team and technology.

When ordering, please read the designers shipping time frames as they will vary from designer and product.


On each product page in the description there will be a section that says Delivery, here you will get a better idea of when your order will be dispatched.

Descriptions will also have the location of the designer and where the item will be shipped from.

At the bottom of the description there is a green "Contact Designer" button. Use this feature to contact the designer if you have questions about delivery times or the product itself prior to ordering.


Note: If you are purchasing from a designer outside of your own country, you may be liable for import taxes. The country of the designer will be listed in the product description.

When your items have been dispatched, you will receive an automatic email from our system allowing you to track the order directly on our website. We also provide the customer service number for the shipping company handling your order in case you have questions whilst they are delivering your item.

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