Terms of Use

THIS DOCUMENT SETS OUT THE TERMS ON WHICH THEPOMMIER.COM LIMITED ('POMMIER') PROVIDES YOU WITH ACCESS TO WWW.THEPOMMIER.COM ('WEBSITE'). PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE WEBSITE. YOU ACKNOWLEDGE THAT BY CLICKING ON THE BUTTON MARKED 'I ACCEPT' OR BY USING THE WEBSITE (WHOLLY OR PARTLY) IN ANY WAY, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS, YOU WILL NOT BE ABLE TO USE THE WEBSITE AND/OR PLACE YOUR ORDER FOR ANY OF THE PRODUCTS MADE AVAILABLE FOR PURCHASE ('PRODUCTS') USING THE WEBSITE.

WE ADVISE YOU PRINT AND RETAIN A COPY OF THESE TERMS FOR YOUR FUTURE REFERENCE.

  1. INFORMATION ABOUT THEPOMMIER.COM LIMITED AND THE WEBSITE

1.1 The Website is owned and managed by THEPOMMIER.COM Limited, a company registered in England and Wales with the company registration number 09504399 & VAT Number 213181940 and having its registered address at 31 Claymill House, 60 Raglan Road, London, SE18 7HX

1.2 POMMIER provides you with the facility to view, browse and make purchase of the Products from the sellers ('Sellers') using the Website. You understand and agree that the Products are not supplied by POMMIER nor does POMMIER participate in any part of the sale and purchase transaction between you and the Sellers. POMMIER acts as a venue to allow users who comply with POMMIER's policies to offer, sell, and buy the Products within a fixed price format. POMMIER is not directly involved in the transaction between you and Sellers. Consequently, you further acknowledge and agree that any contracts for the purchase of the Product shall be strictly between you and the Seller of that Product.

1.3 POMMIER shall be entitled at its own discretion to suspend the Website for any reason whatsoever, including but not limited to repairs, planned maintenance or upgrades and shall not be liable to you for any such suspension or unavailability of the Website.

1.4 If you are purchasing precious metals and/or Products comprising or containing precious metals, please be aware that the Seller must comply with all applicable hallmarking laws in respect of such Products. By way of example, if you are in the UK and you are purchasing precious metals and/or Products comprising or containing precious metals from a Seller who is based in the UK, that Seller must comply with the terms of the Hallmarking Act 1973. We have made available a copy of the current Dealer’s Notice, which has been produced by the British Hallmarking Council in accordance with the Hallmarking Act 1973, for the purposes of providing our customers in the UK with information in relation to UK hallmarks. Please click here to view a copy of this Dealer’s Notice. Similar laws may exist in other jurisdictions, and if you are based in another jurisdiction and are purchasing precious metals and/or Products comprising or containing precious metals from a Seller who is based outside of the UK, please note that similar notices may exist in that jurisdiction.

1.5 POMMIER reserves the right to make any changes to the Website including any functionalities and content therein or to discontinue any aspect of the Products or features of the Website therefor without notice.

1.6 POMMIER may be contacted by email at hello@thepommier.com or by writing to the User Support Department at the address set out in clause 1.1.

  1. PRELIMINARY INFORMATION

2.1 In order to use to the Website, you warrant that:

2.1.1 you are legally capable of entering into any binding contracts;

2.1.2 you are at least 18 years old and above; and

2.1.3 you are not in any way prohibited by the applicable law in the jurisdiction which you are currently located to enter into these Terms.

2.2 In order to make purchases of the Products, contact the Sellers or use and/or have access to all functionalities of the Website, you shall be required to register as a Registered User with POMMIER by completing the online registration form made available to you using the Website and in accordance with the provisions set out in clause 3.

2.3 In the event you choose not to register as a Registered User, you may continue to browse and use certain functionalities of the Website as an Unregistered User. However, you will not be able purchase the Products, contact the Sellers or have access to all available functionalities on the Website.

  1. REGISTRATION AS A REGISTERED USER

3.1 By completing the online registration form to register as a Registered User, you consent to POMMIER conducting verification and security procedures in respect of the information provided in such online registration form.

3.2 You hereby warrant that the information provided to POMMIER is true, accurate and correct. You further warrant that you shall promptly notify POMMIER in the event of any changes to such information.

3.3 Upon the completion and submission of the online registration form by you to POMMIER, POMMIER shall send you a confirmation email to your email address provided in the online registration form. POMMIER may also provide you with details of your login and password ('Login Details'). You shall keep the Login Details confidential and secure. Without prejudice to the other rights and remedies of POMMIER, POMMIER reserves the right to promptly disable your Login Details and suspend your access to the Website or your ability to browse the Website and/or use any of the features and functionalities of the Website if POMMIER has any reason to believe that you have breached any of the provisions set out herein.

3.4 Subject to the provisions herein and upon your registration with POMMIER as a Registered User, you may access all functionalities available on the Website, including without limitation, browsing the Website and the Products advertised, contacting the Sellers and purchasing the Products.

  1. FORMATION OF CONTRACT

4.1 The date of commencement of your Contract with POMMIER shall be determined as follows:

4.1.1 where you are a Registered User, then upon the registration of your details with POMMIER pursuant to clause 3.1; or

4.1.2 where you are a Unregistered User, then upon your first use of the Website, and

such Contract shall be effective and in force until terminated by either party in accordance with clause 5 of these Terms.

4.2 Notwithstanding the foregoing, we reserve the right at our sole and absolute discretion and for whatever reason to:

4.2.1 accept or reject your application to become a Registered User; and/or

4.2.2 refuse you access to the Website (partly or wholly) whether you are a Registered User or Unregistered User.

  1. TERM AND TERMINATION

5.1 Unless otherwise expressly set out to the contrary herein, POMMIER s Contract with you shall remain in force:

5.1.1 where you are a Registered User, for the duration of your registration with us; or

5.1.2 where you are an Unregistered User, for the duration in which you access the Website, having use of certain features and functionalities therein as an Unregistered User.

5.2 POMMIER may suspend or terminate your access, as a Registered User or an Unregistered User to the features and functionalities of the Website in the event that:

5.2.1 third party services and network providers cease to make the third party service or network available to POMMIER;

5.2.2 POMMIER believes that you or someone using your Login Details has failed to comply with one or more of these Terms;

5.2.3 POMMIER believes that there has been fraudulent use, misuse or abuse of features and functionalities of the Website (in whole or in part);

5.2.4 POMMIER believes that you have provided it with any false, inaccurate or misleading information; or

5.2.5 POMMIER believes that you are in the business of re-selling, promoting the Products or any aspect of the Website for resale or if you are otherwise engaged in all other similar activities.

5.3 Upon termination of your Contract with POMMIER, your access to the features and functionalities of the Website (in whole or in part) shall cease.

  1. YOUR OBLIGATIONS

6.1 You agree that you are solely responsible and liable for all activities on the Website, whether you are a Registered User or an Unregistered User.

6.2 If you are a Registered User, you shall promptly notify POMMIER in the event there is a breach of security or any unauthorised use of your Login Details.

6.3 You agree that as a Registered User with access to make submissions on the Website, you shall not submit to appear on the Website, any review, comment, link or other material whatsoever ('User Submissions') that may reasonably be deemed to be offensive, illegal, inappropriate or in any way:

6.3.1 promote racism, bigotry, hatred or physical harm of any kind against any group or individual;

6.3.2 harass or advocate harassment of another person;

6.3.3 display pornographic or sexually explicit material;

6.3.4 promote any conduct that is abusive, threatening, obscene, defamatory or libellous;

6.3.5 promote any illegal activities;

6.3.6 provide instructional information about illegal activities, including violating someone else's privacy or providing or creating computer viruses;

6.3.7 promote or contain information that you know or believe to be inaccurate, false or misleading;

6.3.8 engage in or promote commercial activities and/or sales, including but not limited to contests, sweepstakes, barter, advertising and pyramid schemes, without the prior written consent of POMMIER; or

6.3.9 infringe any rights of any third party.

6.4 You acknowledge that making a User Submission does not guarantee that such User Submission, or any part thereof, shall appear on the Website, but agree that POMMIER may, at its sole discretion, choose to display any User Submission or any part of a User Submission that you make on the Website and hereby grant to POMMIER a non-exclusive, perpetual, irrevocable, worldwide licence to do so.

6.5 You warrant and represent that you own or are licensed to use any and all the intellectual property rights in any User Submissions that you make to the Website.

6.6 You hereby grant to POMMIER a non-exclusive, irrevocable licence to make your User Submissions available to the Seller and other users of the Website and to edit your User Submissions in the event that POMMIER deems it necessary or desirable to do so for any reason.

6.7 If you feel that any User Submission made by the Sellers and/or other users is objectionable, you are encouraged to contact POMMIER using the contact details set out in clause 1 or as set out on the Website. POMMIER shall use its reasonable endeavours to review the relevant User Submission as soon as is practicable and shall take such action as it deems necessary, if any.

6.8 You further agree that at all times, you shall:

6.8.1 not use your Login Details with the intent of impersonating another person;

6.8.2 not allow any other person to use your Login Details;

6.8.3 not use the information presented on the Website for any purposes other than those expressly set out in these Terms;

6.8.4 not do anything likely to impair, interfere with or damage or cause harm or distress to any persons using the Website or in respect of the network;

6.8.5 not use the Website, the content therein and/or do anything that will infringe any intellectual property right or other rights of any third parties;

6.8.6 not use any information obtained using the Website otherwise than in accordance with these Terms;

6.8.7 comply with all instructions and policies from POMMIER from time to time in respect of the Website;

6.8.8 co-operate with any reasonable security or other checks or requests for information made by POMMIER from time to time; and

6.8.9 use the information made available to you on the Website at your own risk.

6.9 In the event that POMMIER, in its sole and absolute discretion, considers that you have breached any of the terms set out in this clause 6, POMMIER shall reserve the right to take any action that it deems to be necessary, including without limitation, the termination forthwith and without notice, your use of and access to the Website (whether you are a Registered or Unregistered User); and in the case of illegal use, the instigation of legal proceedings as appropriate.

6.10 Without prejudice to any of POMMIER's other rights and remedies, POMMIER reserves the right, in its sole and absolute discretion, to take any action that it deems necessary and appropriate in the event it considers that there is a breach or threatened breach of this clause 6.

  1. YOUR CONTRACT WITH THE SELLER

7.1 If you are a Registered User and wish to purchase the Product advertised on the Website, you may contact the Seller and finalise the purchase of the Product using the features and functionalities available to you on the Website.

7.2 You acknowledge and agree that POMMIER only provides you with the facility to browse the content of the Website, make User Submissions and to purchase the Products from the Seller using the Website. Consequently, you understand that POMMIER is not a participant in any way, in the sale and purchase process between you and the Seller.

7.3 You further acknowledge and agree that your purchase of the Product shall be governed by a contract between you and the Seller and POMMIER shall not be liable in any way and for any reason whatsoever in respect of the contract between you and the Seller for the purchase of the Product.

7.4 If you are unsure about the terms of the contract between you and the Seller for the purchase of the Product, POMMIER recommends that you seek legal advice prior to your purchase and/or use of the Product.

  1. EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

8.1 All warranties, representations, guarantees, conditions and terms other than those expressly set out herein whether express or implied by statute, common law, trade usage or otherwise, and whether written or oral in respect of the Website and the Product, are hereby expressly excluded to the fullest extent permissible by law.

8.2 All information made available to or accessible by you whether as a Registered User or Unregistered User using the Website or in respect of the Product including any User Submission or editorial materials provided by POMMIER or any third party are provided 'As Is' without any conditions, warranties, guarantees or terms of any kind and are intended as information only. Such information shall not in any way and for any reason at any time constitute advice of any nature. Consequently, any such information must not be relied on to assist in making or refraining from making a decision or to assist in deciding on a course of action.

8.3 You acknowledge that POMMIER shall have no control over the quality, price, condition or legality of the Products offered including without limitation any of the information provided by the Sellers in respect of the transaction for the sale and purchase of the Product. POMMIER does not vet, review, screen or verify any such information made available on the Website by the Sellers. Accordingly, POMMIER shall not be liable to you for any inaccuracies in respect of the information relating to a Product, the price of the Product or your transaction with the Seller.

8.4 Nothing in these Terms shall limit or exclude POMMIER's liability in respect of:

8.4.1 death or personal injury resulting from negligence; or

8.4.2 any damage or liability incurred by you as a result of fraud or fraudulent misrepresentation by POMMIER.

8.5 Subject to clause 8.4, POMMIER shall not be liable for any indirect or consequential losses, expectations of a specific nature or anticipated outcome, anticipated savings, loss of management time, loss of profit, loss of data, loss of business and contract, loss of goodwill and reputation or any other loss however arising and whether caused by tort (including negligence), breach of contract or otherwise even if foreseeable arising out of or in connection with your use and/or reliance of the Website and the contents therein.

8.6 Links to third party websites may appear on the Website. Such third party websites are not the responsibility of POMMIER and POMMIER accepts no responsibility for the availability, suitability, reliability or content of such third party websites and does not endorse the views expressed therein.

8.7 Unless otherwise expressly set out to the contrary in these Terms, POMMIER's liability to you in connection with your use of the Website and the contents therein shall be strictly limited to £100.

8.8 In the event you have a dispute with one or more of the Sellers, you hereby release POMMIER from any claims, demands and damages (whether actual or consequential) of any kind and nature, known and unknown, arising out of or in connection with such disputes.

  1. INTELLECTUAL PROPERTY RIGHTS

9.1 POMMIER and its licensors own all rights in the intellectual property rights relating to the Website.

9.2 You are expressly prohibited from:

9.2.1 reproducing, copying, editing, transmitting, uploading or incorporating into any other materials, any of the Website including without limitation, any images in any format of the Products and submissions in the form of articles and write-ups made available on the Website; and

9.2.2 removing, modifying, altering or using any registered or unregistered marks/logos/design owned by POMMIER and/or its licensors, and doing anything which may be seen to take unfair advantage of the reputation and goodwill of POMMIER or could be considered an infringement of any of the rights in the intellectual property rights owned by and/or licensed to POMMIER.

9.3 For any queries in respect of the intellectual property rights relating to the Website and the Products, please consult our Intellectual Property Policy by clicking here.

  1. PRIVACY POLICY

10.1 POMMIER enforces a strict privacy policy which is available by clicking here. The terms of the Privacy Policy form part of these Terms and you agree to be bound by it.

  1. GENERAL

11.1 If POMMIER fails at any time to insist upon strict performance of its obligations under these Terms, or if it fails to exercise any of the rights or remedies to which it is entitled to under these Terms, this will not constitute a waiver of any such rights or remedies and shall not relieve you from compliance with such obligations.

11.2 A waiver by POMMIER of any default shall not constitute a waiver of any subsequent default.

11.3 No waiver by POMMIER of any of the Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

11.4 All notification and communication to POMMIER should be sent to the contact details set out in clause 1 of these Terms or made available to you on the Website.

11.5 If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent, be severed from the remaining terms, conditions and provisions which shall continue to be valid to the fullest extent permitted by law.

11.6 These Terms represent the entire agreement between you and POMMIER in respect of your use of the Website and shall supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

11.7 You acknowledge that in entering into these Terms, you have not relied on any representations, undertaking or promise given by or implied from anything said or written whether on the Website, the Internet or in negotiation between us except as expressly set out in these Terms.

11.8 These Terms are governed by and construed in accordance with English law. The Courts of England shall have exclusive jurisdiction over any disputes arising out of these Terms. If you live outside the United Kingdom, English law shall apply only to the extent that English law shall not deprive you of any legal protection accorded in accordance with the law of the place where you are habitually resident ('Local Law'). In the event English law deprives you of any legal protection which is accorded to you under Local Law, then these terms shall be governed by Local Law and any dispute or claim arising out of or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts where you are habitually resident.

11.9 POMMIER reserves the right to modify these Terms at any time. Any changes we may make to this Terms of Use document in the future will be notified and made available to you using the Website.

  1. DELIVERY POLICY

As POMMIER is an online marketplace connecting buyers with sellers, we are not involved with the shipment of goods purchased on our website. Each seller has his or her own shipping method and timeframe for delivery, clearly visible on the products page description. Before adding an item, please check that you are in agreement with their delivery times. We do however encourage and remind sellers to ship items within 1 business day - unless the item is made to order, which will be stated on the description on the product. It is the customer responsibility to provide accurate information upon checkout for the purpose of delivering the item. 

  1. CANCELLATION AND REFUND POLICY

If you wish to cancel a transaction, please contact us within 2 business days of placing the order via email at hello@thepommier.com and if the seller agrees, we will be happy to issue the refund within 2 business days.

  1. RETURN AND REFUNDS POLICY

If you wish to return a good, please contact us within 14 days of receiving the good via email at support@thepommier.com and once the good has been returned to the seller in good condition, we will be happy to process it within 2 business days. There is a no refund policy on Bespoke items or worn items such as earrings for hygiene reasons. Returns are the responsibility of the customer until they reach the designer. The customer is responsible for the cost of the delivery to the designer and must be sent by recorded delivery with a signature on delivery for the avoidance of doubt.

  1. DISCOUNT AND PROMO CODES

We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website. The conditions of use relating to any discount code will be specified at the time of issue. These T&Cs relate to all POMMIER promotions, competitions and discount codes (unless otherwise stated): Only one promotion code can be used per order; a promotion code can't be used after an order has been placed; and first purchase promo codes can only be used once per user.

  1. COMPETITIONS

We may from time to time offer competitions through this Website. For the specific rules and terms of each competition, please see the detail on the competition page. No third party entries, bulk entries or entries submitted by agents will be accepted. POMMIER reserves the right to verify the eligibility of entrants. POMMIER may require such information as it considers reasonably necessary for the purpose of verifying the eligibility of an entry and the prize may be withheld until and unless POMMIER is satisfied with the verification. Unless specified otherwise, only one entry per person. Entries not complying with these terms and conditions will be invalid.

  1. CONTACT DETAILS

Please direct any queries about this Terms of Use agreement by email to support@thepommier.com

IP POLICY

This document sets out THEPOMMIER.COM Limited's ('POMMIER') policy in respect of intellectual property rights owned by and/or licensed to third parties ('you').

  1. THEPOMMIER.COM LIMITED

THEPOMMIER.COM Limited is a company registered in England and Wales with the company registration number 09504399 & VAT Number 213181940  and our registered address is 31 Claymill House, 60 Raglan Road, London, SE18 7HX.

  1. THIRD PARTY INTELLECTUAL PROPERTY RIGHTS

2.1 POMMIER uses all reasonable efforts to ensure that all content including without limitation images, graphics, products offered for sale, write-ups and information ('Content') made available to users using www.thepommier.com or any other designated unique resource locator ('Website') have been procured with the consent and authorisation of the owners of such Content ('Rights Owner').

2.2 Notwithstanding paragraph 2.1, you acknowledge that due to the nature of the services provided by POMMIER, POMMIER may not conduct verification procedures on some or all aspects of the Content made available on the Website.

  1. NOTICE OF INFRINGEMENT

3.1 If you are a Rights Owner and believe that the Content (wholly or partly) made available on the Website infringes any of your proprietary right, you may bring this to the attention of POMMIER by providing POMMIER with a valid Notice of Infringement.

3.2 A Notice of Infringement is only valid if it includes the following information:

3.2.1 details of the Rights Owner as set out below:

  1. a) name of the Rights Owner;
  2. b) geographical address of the Rights Owner;
  3. c) email address;
  4. d) telephone number;
  5. e) fax number (if available);
  6. f) a letter of authorisation by the Rights Owner if a third party is appointed to act on the Rights Owner's behalf incorporating all the information set out in this paragraph 3.2.1 (a) to (e) and/or those of the third party representative,

3.2.2 identification, description and details of the specific aspect of the Content that is alleged to be an infringement of the Rights Owner's proprietary rights;

3.2.3 specific details in respect of the Rights Owner's proprietary rights that is infringed; and

3.2.4 the inclusion in the Notice of Infringement of the following statements:

  1. a) 'I have a good faith belief that the specific Content set out in this Notice of Infringement is not authorised by the Rights Owner, its authorised representative or under law and consequently, infringes the proprietary rights of the Rights Owner under the law of England and Wales.'
  2. b) 'I believe that all information contained in this Notice of Infringement to be genuine, true and accurate in accordance with the law of England and Wales'

3.3 You may send the Notice of Infringement to the contact details set out in paragraph 6 below.

  1. POMMIER'S RESPONSE

4.1 Upon the receipt of a valid Notice of Infringement, POMMIER shall: 4.1.1 contact the user who has made the infringing Content available on the Website; and

4.1.2 temporarily or permanently suspend and/or disable all access and/or remove the infringing Content from the Website.

4.2 POMMIER may be required to disclose details of the Notice of Infringement in order to take the appropriate action. Consequently, you hereby consent to the disclosure of your details in the Notice of Infringement to the user who has made the infringing Content available on the Website.

  1. POMMIER 'S LIABILITY

5.1 You understand and acknowledge that due to the nature of POMMIER's services, POMMIER is merely acting as a host in respect of the Content made available on the Website. Consequently, POMMIER simply acts as a venue to allow users who comply with POMMIER 's policies to offer, sell, and buy certain goods within a fixed price format. POMMIER is not directly involved nor participates in any way in the transaction between buyers and sellers.

5.2 Consequently, you hereby acknowledge and agree that:

5.2.1 POMMIER is not and shall not be liable in any way and for any reason whatsoever in respect of any breach of intellectual property rights owned by Rights Owners in respect of the Content and/or the Website; and

5.2.2 POMMIER's liability as a host to the Content is discharged upon the performance of paragraphs 4.1.1 and 4.1.2, pursuant to Article 14 of the Directive of the European Parliament and of the Council 2000/31/EC and incorporated under the laws of England and Wales as Section 19 of the Electronic Commerce (EC Directive) Regulations 2002.

5.3 If you are a Rights Owner and you are unsure whether the Content on the Website infringes your proprietary right, POMMIER strongly recommends that you promptly seek legal advice.

  1. CONTACT DETAILS

Please direct any queries about this Intellectual Property Policy by email to: support@thepommier.com and include in the subject: Intellectual Property Rights.

PRIVACY POLICY

This privacy policy applies to www.thepommier.com owned and operated by THEPOMMIER.COM Limited. This privacy policy describes how THEPOMMIER.COM Limited collects and uses the personal information you provide on our web site: www.thepommier.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

  1. THEPOMMIER.COM LIMITED

THEPOMMIER.COM Limited is a company registered in England and Wales with the company registration number 09504399 & VAT Number 213181940  and registered address is 31 Claymill House, 60 Ragland Road, London, SE18 7HX.

  1. INFORMATION COLLECTION AND USE

We collect the following personal information from you:

  • Contact Information such as name, email address, mailing address, phone number
  • Billing Information such as credit card number, and billing address

We use this information to:

  • Fulfill your order
  • Send you an order confirmation
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests
  • Administer your account
  • Send you a catalog
  • Send you a newsletter
  • Send you marketing communications
  1. INFORMATION SHARING

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information:

  • as required by law, such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if THEPOMMIER.COM Limited is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • to any other third party with your prior consent to do so
  1. USER ACCESS AND CHOICE

If you have an account with us, either as user or a designer, when your personal information changes, or if you no longer desire our service, you may correct, update, amend or delete it by making the change on our member information page or by emailing our Customer Support at hello@thepommier.com. We will respond to your request within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at hello@thepommier.com

  1. COOKIES AND OTHER TRACKING TECHNOLOGIES

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do link this automatically collected data to other information we collect about you.

Technologies such as: cookies, beacons, tags and scripts are used by THEPOMMIER.COM Limited and our partners (such as marketing partners, affiliates) or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for our shopping cart, to remember users’ settings (e.g. language preference), for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

We use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.

5.1 Behavioral Targeting/ Re-Targeting

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.  If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by contacting us at hello@thepommier.com. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

  1. SECURITY

The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at hello@thepommier.com

  1. ADDITIONAL INFORMATION

7.1 Links to 3rd party sites

Our Site includes links to other Web sites whose privacy practices may differ from those of THEPOMMIER.COM Limited. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

7.2 Blog

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at hello@thepommier.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Our blog is also managed by a third party application that may require you to register to post a comment. We do not have access or control of the information posted to the blog. You will need to contact or login into the third party application if you want the personal information that was posted to the comments section removed. To learn how the third party application uses your information, please review their privacy policy.

7.3 Public Member Directory

When you register as a designer will list you in our publicly accessible member directory. If you wish to request removal of your information from our directory, you can contact us at hello@thepommier.com

7.4 Public Profiles

The profile you create on our site will be publicly accessible unless otherwise indicated. You may change the privacy settings of your profile through your account portal.

7.5 Single Sign-On

You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

7.6 Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook and Twitter buttons and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

  1. CHANGES TO THIS POLICY

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

  1. CONTACT DETAILS

Please direct any queries about this Intellectual Property Policy by email to: support@thepommier.com with the subject: Privacy Policy

 


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